Customer Satisfaction Survey Results
Cedar Valley Exteriors contracts with a third-party Consumer Survey Company, Quild Quality, to gather customer opinions about our service. This Customer Satisfaction Surveying helps us measure and improve our service to future customers.
Most Recent Customer Ratings: (On a scale of 0.0 to 4.0)
- Work Done Right: 3.37
- Communication: 3.39
- Professional & Organized: 3.40
- Construction Quality: 3.67
- Clean & Safe: 3.55
- Completion timeframe: 3.03
- Recommend Cedar Valley Exteriors: 92%
Past Customer Testimonials
I would be happy to recommend Cedar Valley to friends and neighbors. I’ve had you working here two years in a row; first the new roof and now the siding and gutters. My home looks great, my budget is intact and I didn't get any new grey hairs in the process. Thanks again for a job well done.
Kansas City, MO
When you came to my door and explained that itvwould be possible to have my roof done and havevmy insurance company cover the cost, I was a little
skeptical. You took care of every detail from contacting my insurance company to completing the job. I didn’t have to do anything except pay my insurance deductible! Your work was exceptional and so is your company.
Such great workmanship was done on my roof. I just can’t get over the fact that more people don’t use “catwrap” for their roof issues. What a great idea you have using this for roofing applications.
We had one small issue and you addressed it very quickly and efficiently. Sometimes the problem areas and how they are handled show more about a company than if an entire project goes without mishap. Use me for a reference. I’ll let people know you’re a quality company that really does care.
I couldn’t believe it when you told us we could get all of our siding replaced and have our insurance company pay for it! It was almost effortless on our part. Bottom line, for $500 we got a $15,000 siding job. The process was simple, and you did what you said you would and handled all of the paperwork with our insurance company.
Erik and Maggie H.
Des Moines, IA
Everything called for in the contract was done, all within the time frame that was agreed to. The building inspector even commented on the excellent job that was done.
I was very surprised that your company keeps their promises.That is very rare down here in Florida. The work was not only done by the suggested date but two weeks earlier. Your workers obviously care about quality and I was very impressed with the care they took cleaning up. The roof looks great, thank you!
I have worked in construction for over 20 years and I know how difficult it is to find quality crews that take pride in their work. Well you have that in this crew. Our home looks fantastic and we couldn’t be happier with you all at Cedar Valley.